Terms and conditions
What about Prices?
The prices listed on this website are in euro and don’t include shipping fees.
They are valid retail prices as of date of publishing.
Prices are by piece of jewelry (in the case of earrings, by pair)
What about SHIPPING?
Shipping from Belgium (Antwerp)will be by mail from Bpost. The package usually leaves Belgium in 5-10 days after payment is received and gets to the destination 2-21 business days later depending on the destination.Delivery time may vary, keep this in mind if you are buying for a special occasion (e.g. birthdays, anniversaries, etc).Delivery times are estimated, I am not responsible for postal or holiday delays or loss.
What about ORDERS?
All pieces are individually handmade , the photographs on this website are as representative of the item as possible. However, some items may vary slightly.
What about PAYMENT?
There are two ways you can pay for you purchase:
By Bank transfer (only possible within EU countries)
Orders that have not been paid within 10 days will be automatically cancelled.
What about EXCHANGE ?
Any complaints are to be logged within 7 days of the delivery date and must be sent via registered mail for legal compliance. If the complaint is found to be just, madamevolt liability is limited to the exchange of goods only.
Please contact me directly, as soon as possible to notify if you are returning your purchased item. The returning item remains the customers responsibility until that item is received by madamevolt.